It goes without saying that we can't wait to welcome you back to Cast. Your safety and wellbeing is vital to us, and to help you feel safe, secure and comfortable at all times, we’ve introduced a wide range of new measures across our venue.
To apply from Friday 10 December 2021 onwards, unless new Government Guidelines are released.
All the information you need to know about returning back to Cast is below, from changes we've made to booking tickets to what to expect when you arrive. Got a question that we haven't covered? Drop us an email on hello@castindoncaster.com or call 01302 303 959.
Our Guidance
Socially distanced performances
Performances will be at full capacity unless specifically stated on the event booking page.
What if I'm ill?
Please don't come to an event at Cast if you're showing symptoms of COVID-19. Let us know as soon as you can before the start of the show that you cannot attend an event and we’d be happy to move you to another performance, or at the discretion of the box office manager, credit your booking account.
What about drinks?
The bar will be open for you to order a drink once you've already arrived at Cast. At certain performances you can preorder your interval drinks when you book your tickets.
Where should I park?
For information about getting to Cast and where to park, click here.
Will I still have a ticket?
We are now doing e-tickets, which you will receive from us by email. Please either print this ticket off at home or make sure you have it open on your mobile/device when you arrive at Cast.
Is there an interval?
Some events at Cast will have an interval, some won't. When you arrive, you'll also see that we've got chalk boards with start, finish, and interval times on.
Are your toilets open?
Yes, all of our toilets, including disabled and our Changing Places toilet are open as usual.
What happens if an event is cancelled?
You can view a Cast's Covid-19 risk assessment documents here
